Privacy Policy

Privacy Policy for Epic DM Sessions

Effective Date: 10/14/2025

Last Updated: 10/14/2025

1. Introduction

Welcome to Epic DM Sessions (“we”, ”our”, ”us”) We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit our website www.epicdmsessions.com, make a purchase, or interact with our services.

By using our website, you agree to this Privacy Policy. If you do not agree, please discontinue use of our site.

2. Information We Collect

We collect information to process orders, improve customer experience, and operate our store efficiently.

a. Personal Information

When you make a purchase or create an account, we may collect:

                 •               Full name

                 •               Billing and shipping address

                 •               Email address

                 •               Phone number

                 •               Payment details (processed securely via our payment partners; we do not store full credit card numbers)

b. Non-Personal Information

We may collect data such as:

                 •               Browser type, device information, and IP address

                 •               Pages visited, time spent, and referring websites

                 •               General location data (city, region)

c. Cookies and Tracking

Our site uses cookies and similar technologies to:

                 •               Keep items in your shopping cart

                 •               Remember login details and preferences

                 •               Analyze website traffic and improve performance

                 •               Deliver personalized ads or product recommendations

You can adjust cookie settings in your browser at any time.

3. How We Use Your Information

We use your data to:

                 •               Process and fulfill orders

                 •               Communicate order updates, shipping notifications, and support inquiries

                 •               Send promotional offers or newsletters (you can unsubscribe anytime)

                 •               Prevent fraud and secure your transactions

                 •               Improve our products, website, and marketing efforts

                 •               Comply with legal and tax requirements

4. How We Share Information

We do not sell your personal information. We only share it when necessary to run our business:

                 •               Payment Processors (e.g., Stripe, PayPal, Square) to securely handle transactions

                 •               Shipping Partners (e.g., USPS, UPS, FedEx) to deliver your orders

                 •               Email Marketing Tools (e.g., Mailchimp, Klaviyo) to send updates and promotions

                 •               Analytics Providers (e.g., Google Analytics) to improve site performance

                 •               When required by law or to protect our rights and safety

All third-party partners are required to protect your information and use it only for legitimate purposes.

5. Data Retention

We keep your personal data as long as your account is active or as needed to:

                 •               Fulfill your orders

                 •               Resolve disputes

                 •               Meet legal and tax obligations

Afterward, data is securely deleted or anonymized.

6. Security

We use industry-standard encryption (SSL) and secure hosting to protect your information.

While we take all reasonable precautions, no online system is 100% secure. You share data with us at your own risk.

7. Your Rights and Choices

Depending on your location, you may have rights to:

                 •               Access, correct, or delete your personal information

                 •               Object to or restrict certain processing activities

                 •               Withdraw consent for marketing communications

                 •               Request a copy of your data

To exercise these rights, contact us at [your contact email].

We will respond within the timeframe required by applicable law.

8. Email Marketing and Communications

If you join our mailing list, we may send you updates about new products, sales, or events.

You can unsubscribe anytime by clicking the “Unsubscribe” link in any email or by contacting us directly.

9. Children’s Privacy

Our website and services are not intended for children under 13 (or the minimum legal age in your area).

We do not knowingly collect data from children. If we learn that a child’s data was collected, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy periodically.

The latest version will always be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions, requests, or concerns about your personal information, please contact us:

📧 Email: epicdmsessions@gmail.com

🌐 Website: www.epicdmsessions.com