Terms and Conditions for www.epicdmsessions.com
Effective Date: 10/14/2025
Last Updated: 10/14/2025
1. Introduction
Welcome to Epic DM Sessions (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website [yourstore.com] and all purchases of products, both physical and digital, from us.
By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue use of our site and services.
2. Eligibility
To make a purchase from our store, you must be at least 18 years old (or the legal age of majority in your jurisdiction) and capable of entering into a binding agreement. By placing an order, you confirm that you meet this requirement.
3. Products Offered
We sell both physical goods (e.g., tangible items shipped to you) and digital downloads (e.g., files, guides, artwork, media, or software delivered electronically).
Each product listing includes a description, price, and applicable details regarding use, delivery, or download. We make every effort to ensure accuracy, but errors or omissions may occur.
4. Pricing and Payment
All prices are listed in U.S. currency and are subject to change without notice. Taxes, shipping costs, and handling fees (if applicable) are displayed at checkout.
We accept the payment methods listed on our website. When you provide payment information, you represent and warrant that you are authorized to use that method.
All payments are processed securely through trusted third-party payment providers (e.g., Stripe, PayPal). We do not store or have access to full credit card numbers.
5. Orders and Acceptance
After placing an order, you’ll receive an order confirmation email. This confirmation acknowledges receipt of your order but does not constitute acceptance.
We reserve the right to refuse or cancel orders for reasons including product unavailability, errors in pricing or descriptions, suspected fraud, or other legitimate business reasons.
If an order is canceled after payment, you’ll receive a full refund.
6. Shipping and Delivery (Physical Goods)
Physical goods are shipped to the address you provide during checkout. Please ensure all shipping details are accurate — we’re not responsible for lost or delayed shipments due to incorrect addresses.
Delivery times are estimates only and may vary due to carrier delays or other unforeseen circumstances.
Ownership and risk of loss transfer to you upon delivery of the item to the carrier.
7. Digital Downloads
For digital products, once payment is confirmed, you’ll receive an email or link to access your digital download.
Digital downloads are non-refundable once the file has been accessed or downloaded, except where required by law.
You are granted a non-exclusive, non-transferable license to use the digital product for personal use only. You may not reproduce, distribute, share, or resell digital downloads without our written permission.
We are not responsible for data loss or inability to access digital files due to issues on your device or network. Please back up your purchased files safely.
8. Returns, Refunds, and Exchanges
Physical Goods:
You may return eligible physical items within 10 days of delivery for a refund or exchange, provided they are unused, in their original packaging, and in resalable condition.
Shipping costs are non-refundable, and you are responsible for return shipping unless the item was defective or sent in error.
Digital Downloads:
All sales of digital products are final due to the nature of instant access. Refunds are only issued if there is a verified technical issue preventing access or if a duplicate order was placed by mistake.
For any refund requests, contact us at [your contact email].
9. Intellectual Property
All content available through Epic DM Sessions — including text, product designs, images, videos, logos, and downloadable materials — is the property of Epic DM Sessions or its licensors and is protected by copyright and intellectual property laws.
You may not copy, modify, distribute, or publicly display any of our content without prior written consent.
Digital downloads are licensed, not sold, to you for personal use only.
10. Limitation of Liability
To the fullest extent permitted by law, Epic DM Sessions shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website, products, or downloads.
Our total liability for any claim shall not exceed the amount paid for the specific product that gave rise to the claim.
11. Warranties Disclaimer
All products and digital content are provided “as is” and “as available,” without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free operation of downloads or website services.
Some jurisdictions do not allow limitations on implied warranties, so these exclusions may not apply to you.
12. Indemnification
You agree to indemnify and hold harmless Epic DM Sessions, its owners, employees, and affiliates from any claims, damages, or expenses arising from your use of our products, website, or violation of these Terms.
13. Governing Law and Dispute Resolution
These Terms are governed by and construed under the laws of the State of [Your State] and the United States, without regard to conflict of law principles.
Any dispute shall be resolved in the courts of North Carolina, unless prohibited by law.
14. Changes to These Terms
We may update or modify these Terms at any time without prior notice. Changes take effect upon posting to this page. Your continued use of our site indicates your acceptance of the updated Terms.
15. Contact Us
If you have questions about these Terms, please contact us:
📧 Email: epicdmsessions@gmail.com
🌐 Website: www.epicdmsessions.com
Return and Refund Policy for Epic DM Sessions
Effective Date: 10/14/2025
Last Updated: 10/14/2025
1. Overview
At Epic DM Sessions, we want you to be completely satisfied with your purchase.
This Return and Refund Policy explains how we handle returns, exchanges, and refunds for both physical goods and digital downloads purchased through our website www.epicdmsessions.com.
By placing an order with us, you agree to the terms outlined below.
2. Physical Goods
a. Eligibility for Returns
You may request a return or exchange for physical products within 10 days of receiving your order, provided that:
We cannot accept returns for:
b. Return Process
To initiate a return:
Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective item).
c. Refunds for Physical Goods
Once your return is received and inspected, we’ll notify you by email whether your refund has been approved.
If approved, your refund will be issued to the original payment method within 5–10 business days (depending on your bank or payment provider).
Shipping costs are non-refundable, except when we made an error with your order.
d. Exchanges
If you wish to exchange an item for a different size, color, or style, please contact us first.
Exchanges are subject to stock availability.
3. Digital Downloads
Because of the nature of digital products, all digital downloads are non-returnable and non-refundable once access or download has been provided.
However, we will offer a refund or replacement in the following cases:
To request help with a digital product, please contact us at epicdmsessions@gmail.com within 7 days of purchase, including your order number and a description of the issue.
License Reminder
When purchasing a digital download, you are granted a non-transferable, personal-use license only.
You may not share, resell, or redistribute digital content without written permission from Epic DM Sessions.
4. Damaged or Defective Items
If your physical order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.
We will arrange a replacement, repair, or refund at no cost to you.
5. Cancellations
Orders for physical goods may be canceled before shipping by contacting us at epicdmsessions@gmail.com.
Once an order has shipped, it cannot be canceled and must follow the return process above.
Orders for digital downloads cannot be canceled after payment is processed since access is granted immediately.
6. Late or Missing Refunds
If you haven’t received a refund within the expected time frame:
7. Contact Us
For questions or support regarding returns, refunds, or exchanges, please contact:
📧 Email: epicdmsessions@gmail.com
🌐 Website: www.epicdmsessions.com
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